Mission Statement

The Johnson Way

Johnson Heating, Cooling, and Plumbing creates satisfied customers through craftsmanship, integrity, and outstanding service.

#1 We Raise the Standard:

At Johnson Heating, Cooling, and Plumbing, we never settle for 'good enough.' We pursue excellence, which distinguishes us in an industry where mediocrity is common. When we install a new Air conditioning or heating system, we ensure it is efficient, reliable, and expertly designed. When we are called out for heating, cooling, or plumbing service, we resolve the issue, help prevent future problems, and educate homeowners on maintenance. Click here to see all of our plumbing services. Click here to see all of our HVAC services.

#2 We Take Pride in Hard, Joyful Work:

At Johnson Heating, Cooling, and Plumbing, we work hard and take pride in excellence. Repairing a leaky pipe in a tight space is an opportunity to demonstrate our expertise and deliver lasting results. Troubleshooting heating or cooling issues allows us to restore your comfort efficiently.

#3 We Align Actions with Our Values:

At Johnson Heating, Cooling, and Plumbing, we match our actions with our values. Each service call is an opportunity to listen, empathize, and provide solutions customized to your needs.

#4 We Take Radical Responsibility:

At Johnson Heating, Cooling, and Plumbing, we do not make excuses or assign blame. We take responsibility for our results and act to resolve any issues.

#5 We Speak the Truth

At Johnson Heating, Cooling, and Plumbing, we value direct and honest communication. We provide no-cost, no-obligation quotes and transparent, up-front pricing for all services. To ensure your satisfaction and protect your investment, we offer clearly written guarantees on our work. Click here to read our guarantees.

#6 We Innovate and Grow:

At Johnson Heating, Cooling, and Plumbing, we continually seek improvement and welcome new ideas to better serve you. All feedback, positive or negative, helps us improve our processes and care. Share your thoughts and let us demonstrate how we act on your feedback. Click here to read what your neighbors have to say about their service with Johnson Heating, Cooling, and Plumbing.

#7 We Take Action to Build Trust:

At Johnson Heating, Cooling, and Plumbing, we aim to make a difference, not just earn a living. We serve with integrity and build trust throughout your service experience. When you invite us into your home, you can expect quality work performed by professionally trained and certified technicians and licensed plumbers, fairness, respect for your space and time, and a commitment to ensuring things are right.

Contact us today to experience the difference in working with a company dedicated to trustworthiness and excellence.