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"After several unsatisfactory interactions with other service providers, I contacted Johnson yesterday to schedule some plumbing work. Darla, who answered the phone, was pleasant and extremely helpful. Brandon, the service tech who performed the work, was here today and he was great. He obviously had a very busy day but took the time to do the job right, explained everything he was going to do and even took the time to stay and tell me the story behind the company. What an incredibly refreshing change. Thank you all."
"Thank you Johnson Heating Cooling and Plumbing for coming to the rescue last weekend when the surprise spring snowstorm hit. Unfortunately, our furnace went out on Friday night - just before the snow was scheduled to arrive. Jon came out Saturday to try to salvage our furnace but it was a goner! He brought us plenty of space heaters to keep us warm until his crew could come back and install the new furnace. Thank you for keeping our young family warm during this unseasonably cold spring! Happy Easter!"
-Allison Gwaltney Barber
"Thank you, thank you, thank you for your prompt and courteous service this morning! We will never use anyone else. I will be telling all of my friends that Johnson Heating and Cooling is the company to call 🙂 "
-Stacy Dale Ahlfeld
"THANKS SO MUCH TO ALL AT JOHNSON HEATING AND COOLING. YOU ARE ALL AMAZING. WE ARE SO SO HAPPY.
I cannot beleive the difference, BIG BIG, Bob wanted you to know your guys are truly amazing. And your staff, all of them, amazing... We Could not be more more blessed. Ron and Lisa, how can I ever begin to thank you? Can I say it one more time?...Amazing!"
"Doug Odell came by Friday to fix my furnace and it was a very pleasant experience. He was very knowledgable, helpful, courteous, and friendly. I will recommend you to everyone"
-Kristi Ann Yeager
"Great company with fast, reliable service. All that and they clean up after themselves and don't leave unless you are happy with the work. 2 thumbs up!"
- Andrew D Schwartz
"Wow! A 10 out of 10. This is a great company! Having worked in the construction field for a number of years, I am extremely particular in the work that is being done in my home. We needed to completely replace two entire heating and cooling systems in our house. I first met with Shawn Keith and would have to say, I was pretty demanding in what I expected in the design, installation and choice of equipment. Shawn was very knowledgeable and his recommendations are working out great--and he can explain the technical details of the equipment options that are being offered--along with the pros and cons which is so important when you are making a large purchase such as this. When I explained what I expected in the quality of installation Shawn said that would not be a problem--it is the same standard of quality that their company seeks to deliver and does deliver. He had total faith in his installation team and explained their capabilities in-depth. The installation team of Jon, Bryan, Kevin and Isreal arrived exactly when they said they would and were complete professionals during the entire three day installation period. John led this team and is a very skilled craftsman, paying attention to all the little details that make a good job a fantastic job (Jon, from us to you--a big thank you!). This is the type of installation that when you look at it when it is complete you immediately know that they brought a wealth of experience to the job. They kept the work areas clean, were very courteous, even when I was interrupting their work with a number of questions about the installation, which they always took time to answer completely. They finished exactly when they said they would and the systems are working beautifully. In an age where somehow, strangely, shoddy workmanship has become the accepted norm, Johnson Heating & Cooling delivers the gold standard.
Thanks again guys--all your hard work is appreciated!"
- Dan & Sandy Guingrich
(with apologies for not writing sooner- but I am finally out of the right hands' splint for a few hours per day...)
"Recently (28 January 2013) we had to call on our friends at Johnson Heating Cooling and Plumbing- because our furnace humidifier was not functioning.
As always, the tech, Doug O'Dell in this case arrived exactly on time. He quickly diagnosed a "bad" saddle valve as the culprit. I think it puzzled him, as he commented that he had Never seen one fail in the manner that it did. The "spike" within the valve had broken off in the pipe; and he had to use pliers to pull it out. A quick replacement with a new valve and the unit is back "up"! He also looked over the system, answered the questions I had and was finished in about 20 minutes.
"Just your average service call?" Well, No, not in my opinion.
For one thing, this was "warranty work"; and it was performed in the same manner that I am used to from this company- with promptness; courteousness, and in a Very competent manner!
Each time I have dealt with this Company, from the time we purchased out new Trane Split system in 2010, to our new water heater in 2012, to this service call; we get the same level of professional service.
whether I deal with the Phone staff, the Sales staff, or the techs that actually come out to the house it is the same. Simply a bunch of nice people who are very good at what they do.
That, to me, is what it's all about . . .
- Larry Striebeck
"I recently used Johnson Heating, Cooling, Plumbing for repairs. They did a great job. I found the charges very fair and the plumber, Brandon, was professional and friendly -- and effective. Thank you for the great work : )"
- Regina Ongley Miller
"Highly recommend these hard-working technicians! Did an awesome and careful job replacing our old furnace and ac to my husband's satisfaction...and that's saying something! 🙂 Thanks guys!"
- Robin Bray Green
"A neighbor recommended you to us a couple of years ago and we have had excellent service from your company both on the A/C and our furnace. Thanks so much and we recommend you to everyone!"
- Vicki Kennedy
"I just bought and moved into my house not even 3 weeks ago and already had plumbing problems. After calling another company and spending over $100 the problem returned. So I called Johnson and they fixed the problem."
- Cindy Parker
"Every detail starting with the initial quote, followed by the installation and ending with the rebate processing was completed with a high level of speed and professionalism and we are both very satisfied with the results."
- Walter Worobec
"I had new HVAC unit installed by Johnson last year. When I went to change the filter- I noticed a leak coming from the unit. The Service Team Member responded quickly- and sent a tech to stop the leak."
- George Klein
"My mother used Johnson Heating and Cooling to install a furnace and central air conditioner along with annual service. We were very pleased with the service given to her for over 20 years. As a result they were my first choice if they had experience in boiler heating systems, and they do!"
- Max Voris
"The service performed by your Technician was excellent. He was prompt, courteous and very professional. He cleaned up after himself and the furnace is working like new. "
- Todd Benefiel
"Much as we hated to say “goodbye” to an old “friend”, Donna and I knew it was time to replace our 26 year old Trane HVAC system. Since it had lasted for so long, Trane was the product of choice for the new equipment. After a detailed research of local companies we decided on Johnson Heating and Cooling. "
- Larry Striebeck
"I want to commend Johnson Heating and Cooling for their professionalism while selling and installing our new furnace and “heat pump”. From the beginning, working with one of your technicians to choose the “right” product, to completion of the installation that included cleaning our duct work, Johnson H&C displayed an excellent level of knowledge about their products and the tasks of its installation. "
"I would like to give JH&C another ‘attaboy’. This is the second time I have used them to install a new system in a property that we are reselling. "
- Jim Schwarz
"I am posting today to tell a story that you rarely hear. Service that went beyond my expectations. I have lived in greenwood for the past 13 years and in this house for the last eight. All of the last eight years I have been a customer of a competitor of Johnson Heating and Cooling. Not anymore. "
- John Schalk
"Just wanted to let every one know how pleased I am with my new Trane HVAC system from Johnson Heating and Cooling. My home comfort consultant, was very much to the point with out wasting much of my time. "
- Glenn J. Pierce
"I just wanted to drop a note and let you know how great a job your technicians did today. My house did not look like any workmen were here at all. It was spotless upon them leaving."
"They were knowledgeable, professional and courteous. They also did a great job cleaning up after installation. We have enjoyed being cool ever since!"
- Ron and Marge Koons
"The entire JHC group including receptionist, sales, installation crews, and service representatives are truly professionals with customer satisfaction as the number one goal."
- Dennis and Susan Berry