Maybe it's happened to you. You wake up in the morning only to notice the carpet is wet. At some time during the night, a water pipe has burst. You now need someone who can handle this problem immediately. Many companies offer emergency services, but not all provide 24-hour assistance. You can find round the clock emergency plumbing care with Johnson Heating and Cooling. We serve customers throughout Greenwood and surrounding areas.
You May Not Be Prepared For an Emergency, But We Are
When we receive a call from a distraught customer regarding a burst pipe or other emergency, we know that this issue needs to be resolved as soon as possible. We won’t put you on hold or make you wait longer than necessary. We want to make sure that you are safe from further damage, which means we dispatch an emergency technician to your home right after your phone call.
What Emergencies Do We Handle?
Any problem that can quickly lead to further damage or great inconvenience, such as flooding, is considered a plumbing emergency.
Sump pump trouble, for example, can lead your basement to flood during heavy rain. In some basements, you are able to create a “spider” drain that leads back to a collection point. A sump pump is installed at the collection point, and when water reaches a certain level, the pump automatically turns on and the water is pumped outside or into a nearby drain. This helps reduce the risk of major water damage to your home. If you are experiencing rising water levels due to a faulty sump pump, contact us for immediate assistance.
Damaged sewer lines can also create emergencies, in various ways. For example, older sewer lines can burst or just fail to work properly. These problems are often caused by tree roots growing into the lines from small cracks. If you are a high-occupancy commercial site, grease buildup can cause sewer line problems as well. When problems occur in your sewer line, wastewater and sewage will start overflowing into your yard, as well as from your indoor drains. You will need to contact us for emergency services to get the issue under control as soon as possible.
We have been family owned since 1968, so we do continue to carry that "small business" and "family-friendly" type of vibe. No one wants a grouchy plumber coming into their house at 2 a.m., and we can assure that does not happen. In fact, we have a motto around here at Johnson Heating & Cooling Inc., and that is "Service with a smile." No matter what the problem with your plumbing is or what time of the day or night you call us at, you can guarantee that your issues will be resolved in a timely and courteous fashion.