Comments for Johnson Heating & Cooling Inc http://www.johnsoncomfort.com Fixed right or it's free! Thu, 05 Jan 2012 19:43:16 +0000 hourly 1 http://wordpress.org/?v=3.3.1 Comment on Customer Comment Blog by Ray Moore http://www.johnsoncomfort.com/2010/01/customer-comments/#comment-5487 Ray Moore Thu, 05 Jan 2012 19:43:16 +0000 http://209.20.78.52/~johnsonc/?p=1#comment-5487 I wanted to thank Johnson Heating and Cooling for continuing to go above and beyond my expectations. They installed a new main H&A unit for my home and a smaller unit for our sun room. After that much installation, your next fear is how will they respond to follow-ups after the sale. I can say they were very prompt and quickly took care of a couple minor follow-ups. Even now a couple of months later, I had a related issue I talked to them about and they took care it without question. I picked Johnson because I wanted to support and help business in our local economy. It's nice to know there are still people who live and work in your own town who truly appreciate your business and exceed your expectations. Thanks Johnson. You have a customer for life. I wanted to thank Johnson Heating and Cooling for continuing to go above and beyond my expectations. They installed a new main H&A unit for my home and a smaller unit for our sun room. After that much installation, your next fear is how will they respond to follow-ups after the sale. I can say they were very prompt and quickly took care of a couple minor follow-ups. Even now a couple of months later, I had a related issue I talked to them about and they took care it without question. I picked Johnson because I wanted to support and help business in our local economy. It’s nice to know there are still people who live and work in your own town who truly appreciate your business and exceed your expectations. Thanks Johnson. You have a customer for life.

]]> Comment on Customer Comment Blog by duct cleaning Indianapolis http://www.johnsoncomfort.com/2010/01/customer-comments/#comment-4978 duct cleaning Indianapolis Wed, 07 Dec 2011 08:11:37 +0000 http://209.20.78.52/~johnsonc/?p=1#comment-4978 Indeed a very nice post, I also belong to Furnace repair, Indianapolis AC, cooling system repair, Industry. I love to enjoy reading fresh post on this subject.and I am Indeed a very nice post, I also belong to Furnace repair, Indianapolis AC, cooling system repair, Industry. I love to enjoy reading fresh post on this subject.and I am

]]> Comment on Customer Comment Blog by Cindy Parker http://www.johnsoncomfort.com/2010/01/customer-comments/#comment-4172 Cindy Parker Tue, 04 Oct 2011 22:32:26 +0000 http://209.20.78.52/~johnsonc/?p=1#comment-4172 A big HOO-RAH goes out to Johnson Plumbing, and HVAC for the fantistic job they did for me today. I just bought and moved into my house not even 3 weeks ago and already had plumbing problems. After calling another company and spending over $100. the problem returned. So I called Johnsons and they fixed the problem and gave me a yearly contract both for my plumbing and my HVAC. Thank you so much Jason for all the trouble you went to, to fix my problem.. I will recommend you to anyone who needs service... A big HOO-RAH goes out to Johnson Plumbing, and HVAC for the fantistic job they did for me today. I just bought and moved into my house not even 3 weeks ago and already had plumbing problems. After calling another company and spending over $100. the problem returned. So I called Johnsons and they fixed the problem and gave me a yearly contract both for my plumbing and my HVAC. Thank you so much Jason for all the trouble you went to, to fix my problem.. I will recommend you to anyone who needs service…

]]> Comment on Customer Comment Blog by George Klein http://www.johnsoncomfort.com/2010/01/customer-comments/#comment-2485 George Klein Mon, 09 May 2011 14:38:33 +0000 http://209.20.78.52/~johnsonc/?p=1#comment-2485 JOHNSON HVAC UNDERSTANDS TRUE CUSTOMER SERVICE!! I had new HVAC unit installed by Johnson last year. When I went to change the filter- I noticed a leak coming from the unit. The Service Team Member responded quickly- and sent a tech to stop the leak. They also informed me that they would need to schedule time to remove the entire unit in order to be sure that the leak would not re-occur AND to repair the flooring where the water had done damage. Everyone expects a company to fix the problem. Johnson HVAC has the integrity and customer service know-how to do the right thing- even when it cost them a lot of time and effort!!! They truly think long-term and they will have my business and my word-of-mouth referrals until that changes! Nicely done Johnson!! george JOHNSON HVAC UNDERSTANDS TRUE CUSTOMER SERVICE!!

I had new HVAC unit installed by Johnson last year. When I went to change the filter- I noticed a leak coming from the unit. The Service Team Member responded quickly- and sent a tech to stop the leak. They also informed me that they would need to schedule time to remove the entire unit in order to be sure that the leak would not re-occur AND to repair the flooring where the water had done damage.

Everyone expects a company to fix the problem. Johnson HVAC has the integrity and customer service know-how to do the right thing- even when it cost them a lot of time and effort!!! They truly think long-term and they will have my business and my word-of-mouth referrals until that changes!

Nicely done Johnson!!

george

]]> Comment on Customer Comment Blog by Tom Arnold http://www.johnsoncomfort.com/2010/01/customer-comments/#comment-1740 Tom Arnold Mon, 07 Mar 2011 17:41:21 +0000 http://209.20.78.52/~johnsonc/?p=1#comment-1740 Thank you very much for your prompt, courteous and professional service. From your phone call confirming the service appointment to the technician performing the repairs, Johnson Heating & Cooling is now on "Tom's List"!!!!!!! Special thanks to Tim who gave me answers to all my questions while repairing my heat pump. Thanks to all...... Thank you very much for your prompt, courteous and professional service.
From your phone call confirming the service appointment to the technician performing the repairs, Johnson Heating & Cooling is now on “Tom’s List”!!!!!!!
Special thanks to Tim who gave me answers to all my questions while repairing my heat pump.
Thanks to all……

]]> Comment on Customer Comment Blog by Max http://www.johnsoncomfort.com/2010/01/customer-comments/#comment-1273 Max Fri, 21 Jan 2011 00:45:21 +0000 http://209.20.78.52/~johnsonc/?p=1#comment-1273 My mother used Johnson Heating and Cooling to install a furnace and central air conditioner along with annual service. We were very pleased with the service given to her for over 20 years. As a result they were my first choice if they had experience in boiler heating systems, and they do! Our system was old, outdated and inefficient. A technician from Johnson came to our home and discussed with us the problems with the old system and recommended a new, efficient system. As a precautionary measure, they even sent a mechanical engineer to assess and verify the correct size of the unit to be installed. Installation was conducted in a professional manner with attention to protecting and keeping work and traffic areas clean. After installation, they followed up to make sure we were satisfied with the performance of the unit on several different occasions. We were very happy with Johnson's professionalism at all levels and highly recommend them. Max Voris Indianapolis My mother used Johnson Heating and Cooling to install a furnace and central air conditioner along with annual service. We were very pleased with the service given to her for over 20 years. As a result they were my first choice if they had experience in boiler heating systems, and they do! Our system was old, outdated and inefficient. A technician from Johnson came to our home and discussed with us the problems with the old system and recommended a new, efficient system. As a precautionary measure, they even sent a mechanical engineer to assess and verify the correct size of the unit to be installed. Installation was conducted in a professional manner with attention to protecting and keeping work and traffic areas clean. After installation, they followed up to make sure we were satisfied with the performance of the unit on several different occasions. We were very happy with Johnson’s professionalism at all levels and highly recommend them.

Max Voris
Indianapolis

]]> Comment on Customer Comment Blog by Todd http://www.johnsoncomfort.com/2010/01/customer-comments/#comment-1263 Todd Wed, 19 Jan 2011 23:18:19 +0000 http://209.20.78.52/~johnsonc/?p=1#comment-1263 The service performed by your Technician was excellent. He was prompt, courteous and very professional. He cleaned up after himself and the furnace is working like new. I have and will continue to recommend Johnson in the future. Thanks for the great service! Todd Benefiel Greenwood, IN The service performed by your Technician was excellent. He was prompt, courteous and very professional. He cleaned up after himself and the furnace is working like new. I have and will continue to recommend Johnson in the future.

Thanks for the great service!

Todd Benefiel

Greenwood, IN

]]> Comment on Customer Comment Blog by Larry Striebeck http://www.johnsoncomfort.com/2010/01/customer-comments/#comment-964 Larry Striebeck Mon, 20 Dec 2010 20:49:54 +0000 http://209.20.78.52/~johnsonc/?p=1#comment-964 Much as we hated to say "goodbye" to an old "friend", Donna and I knew it was time to replace our 26 year old Trane HVAC system. Since it had lasted for so long, Trane was the product of choice for the new equipment. After a detailed research of local companies we decided on Johnson Heating and Cooling. A service team member came out to assist in our choices. I had met this technician previously and was impressed with his integrity even before he arrived. He did a thorough walk-through of the house, listened carefully to our concerns and goals we hoped to achieve with the new system. These included purchasing a highly efficient system; one that would offer lower monthly bills as well as improve the air quality in the home. Since Donna has asthma, the better air was a "must-have". Also of concern was the dust that accumulated in our 65 year old home. He recommended a Hybrid system (heat pump with gas backup), a new humidifier, a new programmable thermostat and the Trane Clean Effects. The price quote was well within the competitive local market range. Included was a complete duct cleaning. The new system was installed 15 November 2010 by some of the best workers I have dealt with! In a month's time we have noticed GREATLY improved air quality and an excellent system overall. It is too soon to factor the energy savings, but I expect there will be savings. Because of the new installation, I was able to get better rates from both the gas and electric companies. To answer some questions and make an adjustment of the air flow, another technician came to the house today. A most capable person, he quickly made the necessary adjustments to the circuit board and answered all the questions we had. I cannot recommend Johnson Heating and Air enough! This is a very professional company- one that will serve your needs to the utmost! From the telephone receptionists to the crew that does your install you will find nothing but the best. It has been a pleasure doing business with each and every one of them! Our sincere Thanks to all of you! Larry Striebeck 20 December 2010 Much as we hated to say “goodbye” to an old “friend”, Donna and I knew it was time to replace our 26 year old Trane HVAC system. Since it had lasted for so long, Trane was the product of choice for the new equipment. After a detailed research of local companies we decided on Johnson Heating and Cooling.
A service team member came out to assist in our choices. I had met this technician previously and was impressed with his integrity even before he arrived. He did a thorough walk-through of the house, listened carefully to our concerns and goals we hoped to achieve with the new system. These included purchasing a highly efficient system; one that would offer lower monthly bills as well as improve the air quality in the home. Since Donna has asthma, the better air was a “must-have”. Also of concern was the dust that accumulated in our 65 year old home.
He recommended a Hybrid system (heat pump with gas backup), a new humidifier, a new programmable thermostat and the Trane Clean Effects. The price quote was well within the competitive local market range. Included was a complete duct cleaning.
The new system was installed 15 November 2010 by some of the best workers I have dealt with!
In a month’s time we have noticed GREATLY improved air quality and an excellent system overall. It is too soon to factor the energy savings, but I expect there will be savings. Because of the new installation, I was able to get better rates from both the gas and electric companies.
To answer some questions and make an adjustment of the air flow, another technician came to the house today. A most capable person, he quickly made the necessary adjustments to the circuit board and answered all the questions we had.
I cannot recommend Johnson Heating and Air enough! This is a very professional company- one that will serve your needs to the utmost! From the telephone receptionists to the crew that does your install you will find nothing but the best.
It has been a pleasure doing business with each and every one of them!
Our sincere Thanks to all of you!
Larry Striebeck
20 December 2010

]]> Comment on Customer Comment Blog by Scott Montgomery http://www.johnsoncomfort.com/2010/01/customer-comments/#comment-213 Scott Montgomery Mon, 23 Aug 2010 12:49:14 +0000 http://209.20.78.52/~johnsonc/?p=1#comment-213 Dear Johnson Heating and Cooling, Our son Chase has Cystic Fibrosis, Celiac Disease and Cirrhosis of the Liver due to his CF.  For the last six months to a year we have fought sinus infection after infection with antibiotics to make him better.  We would go awhile and be ok and then we would make a turn for the worse and be back on antibiotics.   Alison and I came to a decision to look into a new filter system for the house.  I had heard an advertisement for Johnson Heating and Cooling during the Dave Ramsey show and thought of calling them and asking them for a quote.  A good friend also recommended them.   After calling Brian, a time was set-up for him to come and make an assessment of our current system.  This was a Thursday I believe.  He came in and introduced himself and started looking at what we had.  The condenser unit was only 3 years old and Brian said we would not need to replace the unit and that it was a good one to have.  He did recommend that we get the Clean Effects filter system and a new furnace set-up.  Our old one was in bad shape.  This was accomplished in less than two hours.   The technicians came the following Tuesday and installed the system. Plus they even cleaned the ductwork for us.   The system has worked great since installation.  We have not noticed the cobwebs hanging from the vents or much dust settling on our hard surfaces.  We have even noticed that with this time of season our allergies inside the house are no where near what they could be.  The reason we installed the system was to see if this would help alleviate some of Chase's sinus symptoms.  So far we have not had any problems with that.   Johnson Heating and Cooling will be my only choice for us next time.  They are courteous, professional and just down to earth with information to help you make a decision.  And now I consider them a friend.   Sincerely, Scott Montgomery Dear Johnson Heating and Cooling,

Our son Chase has Cystic Fibrosis, Celiac Disease and Cirrhosis of the Liver due to his CF.  For the last six months to a year we have fought sinus infection after infection with antibiotics to make him better.  We would go awhile and be ok and then we would make a turn for the worse and be back on antibiotics.
 
Alison and I came to a decision to look into a new filter system for the house.  I had heard an advertisement for Johnson Heating and Cooling during the Dave Ramsey show and thought of calling them and asking them for a quote.  A good friend also recommended them.
 
After calling Brian, a time was set-up for him to come and make an assessment of our current system.  This was a Thursday I believe.  He came in and introduced himself and started looking at what we had.  The condenser unit was only 3 years old and Brian said we would not need to replace the unit and that it was a good one to have.  He did recommend that we get the Clean Effects filter system and a new furnace set-up.  Our old one was in bad shape.  This was accomplished in less than two hours.
 
The technicians came the following Tuesday and installed the system. Plus they even cleaned the ductwork for us.
 
The system has worked great since installation.  We have not noticed the cobwebs hanging from the vents or much dust settling on our hard surfaces.  We have even noticed that with this time of season our allergies inside the house are no where near what they could be.  The reason we installed the system was to see if this would help alleviate some of Chase’s sinus symptoms.  So far we have not had any problems with that.
 
Johnson Heating and Cooling will be my only choice for us next time.  They are courteous, professional and just down to earth with information to help you make a decision.  And now I consider them a friend.
 
Sincerely,

Scott Montgomery

]]> Comment on Customer Comment Blog by Diane Wessel http://www.johnsoncomfort.com/2010/01/customer-comments/#comment-172 Diane Wessel Fri, 06 Aug 2010 17:31:41 +0000 http://209.20.78.52/~johnsonc/?p=1#comment-172 I just wanted to say that I think Johnson Heating & Cooling team members, from the initial phone contact with the receptionist to the techs, have got to be the nicest, most knowledgable people there are. I have been completely satisfied with every job and I will always recommend JH&C. You all are appreciated. Thank You ! I just wanted to say that I think Johnson Heating & Cooling team members, from the initial phone contact with the receptionist to the techs, have got to be the nicest, most knowledgable people there are. I have been completely satisfied with every job and I will always recommend JH&C. You all are appreciated. Thank You !

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